CMDcare
We're With You
For Life
A technology system is a living thing. It needs attention, updates, and someone who knows it inside out. CMDcare is our commitment to your system's performance—and your peace of mind—for as long as you own your home.
Every CMDcare plan includes remote diagnostics, proactive monitoring, and direct access to the team that built your system.
What's Included
Priority Scheduling
Same-day or next-day onsite service. When something needs attention, you’re first in line.
Preventative Monitoring
We identify issues before you notice them—equipment failures, connectivity problems, firmware updates.
Extended Hours
Support beyond standard business hours, with remote and onsite availability when you need it.
Provider Management
We handle your cable, internet, and telecom providers directly—service calls, upgrades, troubleshooting.
Annual Tech Review
A yearly onsite assessment of your entire system with a written report of findings and recommendations.
System Updates
Annual onsite visits to update equipment and software, ensuring you always have current functionality.
Service Tiers
Three Levels, One Standard
Every tier is built on the same foundation of proactive monitoring and expert support. The difference is in response time, coverage hours, and the depth of onsite service.